An in-person roundtable for Singapore SME leaders who need to connect AI adoption, day-to-day IT operations and cyber resilience into one practical operating plan.

The discussion is structured around the decisions a growing business needs to make next, not a catalogue of technology products.

Who should register interest

  • Business owners, managing directors and general managers
  • Finance and operations leaders responsible for technology cost and continuity
  • Internal IT leads working with multiple vendors
  • Leaders planning an AI pilot, managed IT transition or resilience review

Roundtable topics

Where AI can help now

Identify repeated workflows with a clear owner, approved data and measurable outcome. Discuss why a narrow first deployment is usually easier to control than a broad AI programme.

What the IT operating model needs

Review who owns user support, Microsoft 365, vendors, cloud services, security decisions and the technology roadmap. Surface gaps that remain hidden when responsibilities are split across suppliers.

How recovery decisions are made

Consider critical services, backup restoration, first-hour incident roles and the difference between decryption, restoration and data recovery.

What participants will take away

  • A one-page view of immediate AI, IT and resilience priorities
  • Questions to use when reviewing an outsourced technology partner
  • A practical starting point for one controlled improvement
  • Follow-up resources for AI agent readiness and ransomware preparation

Format and venue

This will be a small in-person session conducted in English. The Singapore venue, date and capacity will be confirmed with registered participants. Registering interest does not create a paid commitment.

Prepare with the AI Agent Readiness Checklist, the IT Outsourcing Checklist and the Ransomware Readiness Guide.